Privacy Policy - Europass.ai

Last Updated: 12.09.2025

Our Commitment to Your Privacy

At Europass.ai, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our CV creation service.

What Information We Collect

Personal Information You Provide

When creating your Europass CV, you may provide:

Personal details (name, contact information, address)
Professional experience and work history
Educational background
Skills and qualifications
Language proficiency
Photos (optional)
Any other information you choose to include in your CV

Technical Information

We automatically collect:

IP address and browser information
Usage data and site analytics
Cookies for site functionality and preferences

How We Use Your Information

We use your data to:

Create and format your Europass CV according to EU standards
Store your CV drafts so you can edit and update them
Provide customer support when you need assistance
Improve our service through analytics and user feedback
Send important updates about our service (with your consent for marketing emails)

Data Storage and Security

Where Your Data is Stored

Your CV data is securely stored on encrypted servers
We use industry-standard security measures to protect your information
Data is stored in EU data centers to comply with GDPR requirements

How Long We Keep Your Data

Active accounts: Data retained while your account is active
Inactive accounts: Data deleted after 24 months of inactivity
Deleted accounts: Data permanently removed within 30 days

Your Rights (GDPR)

You have the right to:

Access your personal data
Correct inaccurate information
Delete your account and data
Download your data (data portability)
Restrict processing of your data
Object to data processing

To exercise these rights, contact us at info@europass.ai

Sharing Your Information

We DO NOT:

Sell your personal data to third parties
Share your CV content without your permission
Use your data for advertising purposes

We MAY share data only when:

You explicitly consent (e.g., when you share your CV)
Required by law (court orders, legal compliance)
Service providers help us operate the platform (under strict confidentiality)

Cookies and Tracking

We use cookies to:

Remember your preferences and login status
Analyze site usage to improve our service
Provide essential site functionality

You can control cookies through your browser settings.

Third-Party Services

We may use trusted third-party services for:

Website analytics (anonymized data)
Payment processing (if applicable)
Customer support tools

These services have their own privacy policies and security measures.

Children's Privacy

Our service is not intended for users under 16 years old. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this privacy policy occasionally. We'll notify you of significant changes by:

Posting updates on our website
Sending email notifications (for major changes)
Updating the "Last Updated" date at the top of this page

International Data Transfers

Your data is primarily processed within the European Union. If data is transferred outside the EU, we ensure adequate protection through:

EU-approved standard contractual clauses
Adequacy decisions by the European Commission
Other appropriate safeguards under GDPR

Contact Us

Legal Basis for Processing

We process your personal data under the following legal grounds:

Contract performance: To provide our CV creation service
Legitimate interests: To improve and secure our service
Consent: For marketing communications (where required)
Legal obligations: To comply with applicable laws