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Return and Refund Policy for Europass.ai Product Customization Service

Effective Date: [17.11.2023]

Thank you for choosing our europass.ai CV creation service. Before proceeding with your purchase, please carefully read and understand our return and refund policy.

Customization Process: Our europass.ai product customization service involves a tailored and unique process to meet your specific requirements. Once the customization process has begun, it is not possible to reverse or cancel the service.

No Refunds: Due to the personalized nature of our europass.ai product customization service, we do not offer refunds once the customization process has started. This includes, but is not limited to, instances where the customer decides to discontinue the customization or is dissatisfied with the results.

Cancellation Policy: Cancellation requests must be submitted in writing before the commencement of the customization process. If a cancellation request is received after the customization process has started, it will not be possible to refund the purchase.

Quality Assurance: We strive to provide high-quality customization services. In the event that you encounter issues or discrepancies with the customization, please contact our customer support team within 3 days of receiving the customized product. We will work diligently to address and rectify any valid concerns.

Contact Information: For any inquiries or concerns regarding our return and refund policy, please contact our customer support team at info@europass.ai

Changes to the Policy: We reserve the right to modify this return and refund policy at any time without prior notice. The most recent version will be posted on our website.

By proceeding with the purchase of our europass.ai CV creation service, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.

Thank you for choosing our AI customization service.

info@europass.ai