Privacy Policy - Europass.ai
Last Updated: 12.09.2025
Our Commitment to Your Privacy
At Europass.ai, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our CV creation service.
What Information We Collect
Personal Information You Provide
When creating your Europass CV, you may provide:
- Personal details (name, contact information, address)
- Professional experience and work history
- Educational background
- Skills and qualifications
- Language proficiency
- Photos (optional)
- Any other information you choose to include in your CV
Technical Information
We automatically collect:
- IP address and browser information
- Usage data and site analytics
- Cookies for site functionality and preferences
How We Use Your Information
We use your data to:
- Create and format your Europass CV according to EU standards
- Store your CV drafts so you can edit and update them
- Provide customer support when you need assistance
- Improve our service through analytics and user feedback
- Send important updates about our service (with your consent for marketing emails)
Data Storage and Security
Where Your Data is Stored
- Your CV data is securely stored on encrypted servers
- We use industry-standard security measures to protect your information
- Data is stored in EU data centers to comply with GDPR requirements
How Long We Keep Your Data
- Active accounts: Data retained while your account is active
- Inactive accounts: Data deleted after 24 months of inactivity
- Deleted accounts: Data permanently removed within 30 days
Your Rights (GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Download your data (data portability)
- Restrict processing of your data
- Object to data processing
To exercise these rights, contact us at info@europass.ai
Sharing Your Information
We DO NOT:
- Sell your personal data to third parties
- Share your CV content without your permission
- Use your data for advertising purposes
We MAY share data only when:
- You explicitly consent (e.g., when you share your CV)
- Required by law (court orders, legal compliance)
- Service providers help us operate the platform (under strict confidentiality)
Cookies and Tracking
We use cookies to:
- Remember your preferences and login status
- Analyze site usage to improve our service
- Provide essential site functionality
You can control cookies through your browser settings.
Third-Party Services
We may use trusted third-party services for:
- Website analytics (anonymized data)
- Payment processing (if applicable)
- Customer support tools
These services have their own privacy policies and security measures.
Children's Privacy
Our service is not intended for users under 16 years old. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this privacy policy occasionally. We'll notify you of significant changes by:
- Posting updates on our website
- Sending email notifications (for major changes)
- Updating the "Last Updated" date at the top of this page
International Data Transfers
Your data is primarily processed within the European Union. If data is transferred outside the EU, we ensure adequate protection through:
- EU-approved standard contractual clauses
- Adequacy decisions by the European Commission
- Other appropriate safeguards under GDPR
Legal Basis for Processing
We process your personal data under the following legal grounds:
- Contract performance: To provide our CV creation service
- Legitimate interests: To improve and secure our service
- Consent: For marketing communications (where required)
- Legal obligations: To comply with applicable laws