Terms of Service - Europass.ai

What We Provide

Europass.ai is a web-based platform that helps you:

• Create professional Europass CVs following EU standards
• Store and edit your CV drafts
• Download your completed CVs in various formats
• Access CV templates and guidance

What We Don't Provide

• Job placement or career counseling services
• Guarantee of employment or interview success
• Legal advice about employment matters
• Translation services (though we support multiple languages)

Creating an Account

• You must provide accurate and complete information
• You're responsible for keeping your login credentials secure
• You must be at least 16 years old to use our service
• One person may not maintain multiple accounts

Account Security

• Don't share your account with others
• Notify us immediately if your account is compromised
• We're not responsible for losses due to unauthorized account access

Permitted Uses

You may use Europass.ai to:

• Create CVs for job applications and professional purposes
• Store and organize your professional information
• Share your completed CVs with potential employers or educational institutions
• Use our service for personal, non-commercial purposes

Prohibited Uses

You may NOT:

• Upload false, misleading, or fraudulent information
• Create CVs for other people without their consent
• Use our service for any illegal activities
• Attempt to hack, disrupt, or damage our platform
• Create spam, duplicate, or automated accounts
• Violate any applicable laws or regulations
• Use our service to impersonate others

Your Ownership Rights

• You own your CV content - We don't claim ownership of your personal information, work history, or CV content
• Your data remains yours - You can download, edit, or delete your information at any time

What You Grant Us

By using our service, you give us permission to:

• Store and process your CV data to provide our service
• Display your information back to you in CV formats
• Use anonymized, aggregated data to improve our service
• Backup your data for service reliability

Content Responsibility

• You're responsible for the accuracy of information in your CV
• You confirm you have the right to include all information you provide
• You won't include copyrighted material you don't have rights to use

Our Commitment

We strive to provide:

• 99.9% uptime when possible
• Regular service updates and improvements
• Secure data storage and backup systems

Service Limitations

• We may experience temporary outages for maintenance
• Some features may be temporarily unavailable
• We may limit usage to prevent abuse
• Service availability may vary by location

Our Rights

• Europass.ai platform, design, and features are our property
• Our trademarks, logos, and branding belong to us
• You may not copy, reproduce, or redistribute our platform

Your Rights

• You retain full ownership of your CV content and personal data
• You can use your completed CVs however you choose
• You may not claim ownership of our platform or services

Free Service

• Basic CV creation is provided free of charge
• No payment information required for standard features

Premium Features (if offered)

• Premium features may require payment
• All payments are processed securely
• Refund policy will be clearly stated at time of purchase

Platform Updates

• We may update our service to improve functionality
• We'll notify you of significant changes that affect your usage
• Continued use means acceptance of updates

Terms Updates

• We may update these terms occasionally
• Material changes will be communicated via email or platform notice
• Updated terms become effective 30 days after posting

Your Right to Stop Using Our Service

• You may delete your account at any time
• Account deletion permanently removes your data within 30 days
• You may export your data before deletion

Our Right to Terminate Service

We may suspend or terminate your account if you:

• Violate these terms of service
• Use the service for illegal activities
• Attempt to harm our platform or other users
• Provide false information repeatedly

Service "As Is"

• We provide the service in its current state
• We don't guarantee error-free operation
• We don't warrant that the service meets all your needs

Limitation of Liability

• We're not liable for any indirect or consequential damages
• Our total liability is limited to the amount you've paid us (if any)
• We're not responsible for employment outcomes or CV effectiveness

No Employment Guarantees

• Creating a CV doesn't guarantee job interviews or employment
• Employment decisions are made by employers, not us
• We don't endorse or verify the accuracy of information in your CV

EU Users

• These terms comply with EU consumer protection laws
• EU users have additional rights under local legislation
• Nothing in these terms limits your statutory rights

Force Majeure

We're not liable for service interruptions due to:

• Natural disasters or emergencies
• Government actions or regulations
• Internet infrastructure failures
• Other events beyond our reasonable control

Severability

If any part of these terms is found unenforceable, the remaining provisions continue in full force.